Observations on Client Relationships Presentation

How’s that for a long post title?

I’m posting my slides from my Refresh Pittsburgh presentation last week for anyone who’s interested.  As usual the slides alone don’t give the full story.  Refresh is done for the year, but if you haven’t been to one yet join the mailing list to get in on meetings when they start up again next year.

Here’s the PDF of the slides and even a few notes: refreshpittsburgh_clientobservations